Featured

8 tools to present an Agile Scrum retrospective

Some reminders about the Agile Scrum retrospective Scheduled to take place after each sprint, the Agile Scrum retrospective will become simpler thanks to these 8 tools. Its aim is to help all team members to analyze the process and the tools implemented throughout the last sprint. It is then possible to highlight the positives, what …

Continue reading 8 tools to present an Agile Scrum retrospective

What are Story Points?

"What are Story Points" - that is the question Team Members always ask me. Well, Story Point is an abstract term and it's not easy to explain clearly. There are many definitions of story points. One of them is “a unitless measure of magnitude for work yet to be done, based on relative sizing.”  But …

Continue reading What are Story Points?

Sorry Not Sorry: How to Apologize Without Sounding Insincere

Source - https://mindfulentrepreneurship.com/sorry-not-sorry-how-to-apologize-without-sounding-insincere-3e3843643336 1) Describe plainly what you did Examples: I promised that I’d deliver this project on Tuesday, and I failed to do so.You needed me to be there with you, and I was not available.My behavior was out of control and unacceptable that night. Avoid adding, “You think that…,” “You feel that…,” “I guess …

Continue reading Sorry Not Sorry: How to Apologize Without Sounding Insincere

The Art of Saying Sorry – Apology letter

The most compelling apologies include six distinct elements: Expression of regretExplanation of what went wrongAcknowledgment of responsibilityDeclaration of repentanceOffer of repairRequest for forgiveness Source: https://www.nicereply.com/blog/customer-service-apology/ Empathize Key phrases: I understand how important this is to your workflowI can definitely see how frustrating this bug would beI would be so annoyed in the same situation Say …

Continue reading The Art of Saying Sorry – Apology letter

How to find awesome, free images for your blog

Source - http://hughculver.com/find-awesome-free-images-blog/ BEST SITES FOR FREE IMAGES There’s lots of advice on finding best sites for free images, but I find often the results are mixed. I’ve tested all of the sites listed below and most I use frequently for my blog and SlideShare decks. At the time of writing they all have big …

Continue reading How to find awesome, free images for your blog

A Day in the Life of a Scrum Master

Barry Overeem - https://www.scrum.org/resources/blog/day-life-scrum-master What is a Scrum Master actually doing during the day? In this blog post I'll use different sources to answer the question: The description the Scrum Guide offersMy personal description of a Scrum MasterMy white paper with the characteristics and skills of a "great Scrum Master"Questions a Scrum Master should consider …

Continue reading A Day in the Life of a Scrum Master

Suggested Reading for Professional Scrum Master

https://www.scrum.org/resources/suggested-reading-professional-scrum-master Understanding and Applying the Scrum Framework:Empiricism, Scrum Values, Roles, Events, Artifacts, Done.Developing People and Teams:Self-Organizing Teams, Facilitation, Leadership Styles, Coaching and Mentoring.Managing Products with Agility:Forecasting & Release Planning, Product Value, Product Backlog Management, Stakeholders & Customers.Developing and Delivering Products Professionally:Managing Technical Risk.Evolving the Agile Organization:Organizational Design and Culture. Blogs and Articles Scrum Values (Download the Poster) …

Continue reading Suggested Reading for Professional Scrum Master

How To Deal With Difficult Clients (And Avoid Them Altogether)

By Christian Sculthorp - Source https://www.practiceignition.com/blog/deal-with-difficult-clients Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” And knowing how many times I’ve wanted to throw my PC out a window, I suspect Bill’s done a lot of learning over the years. Difficult clients are part of the cost of doing business. Most …

Continue reading How To Deal With Difficult Clients (And Avoid Them Altogether)